These days, it seems like most software – especially cloud software – is configured for you remotely with a minimum of customization. Support often comes in the form of videos, PDF manuals, webinars, and submitting support tickets – maybe LiveChat if you’re lucky but located who-knows-where, though maybe not even a phone number to call if online tech support doesn’t cut it.
Is there an alternative for payroll tax management software? Yes.
FlexTax® Implementation & Training
Our FlexTax payroll tax software implementation and training process is central to our customers’ successful adoption and ultimately the use of the system and our success.
We work with our customers to implement FlexTax software or configure your use of FlexTax Hosted (cloud-based). Then we work with you closely over the next 3-5 months, training your team every step of the way. We will watch your team upload their file, walk through your first invoice(s), help you to avoid exception billing, and much more.
Our Investment in Your Success
Because of how important it is to use your payroll tax management software effectively, we won’t let go of you until you feel comfortable that your team knows the system inside and out.
If you’re considering implementing payroll tax management software, be sure to compare our approach with what is offered elsewhere and let us know how we measure up.